HD Lace

 Yes, we are pleased to offer a return policy on unopened hair extensions within thirty (30) days within you receiving your order. We find that we have very low return rates and we are proud of the high quality hair extensions that we offer. However, we understand that there may be a case in which you need to return or exchange your order and we are more than happy to accommodate returns and exchanges on hair extensions that have not been opened, worn or tampered with.

Treat your extensions as if they were your natural hair. Brush gently, teasing out any knots without tearing. Use a wide-toothed comb or soft brush to gently detangle, and remember - never pull or tug on your extensions to prevent breakage.

WHEN WASHING:

1. Detangle ( Bottom to Top )
2. Wash with lukewarm water & Cleansing Shampoo
3. Condition with power k-60 or moisturizing conditioner
4. Rinse
5. Add serum & Airdry!

Watch this video for reference- ——-

DO NOT LEAVE CONDITIONER ON CURLY HAIR. MAKE SURE TO RINSE OUT , APPLY SERUM AND AIR DRY FOR BEST RESULTS!

 There are no refunds on any services. NO EXCEPTIONS

• Orders have a processing time of 7 business days. Please expect longer processing times during sales and the holiday season.
• Each project is unique. While we will do our best to have your piece ready by the estimated completion date, we reserve the right to take more time in order to ensure your project is exactly right.
• Please note that we are not responsible for shipments once they have been tendered to the carrier. You will receive an email from the carrier with your shipment tracking number. All shipments require an adult signature for delivery.
• We are not responsible for any missing, lost or mis-delivered package listed as ‘delivered’ by the carrier. 
• The specific terms of your project will be listed in your contract and may differ slightly from those listed here.